On Demand Concierge.

Our service aims at eliminating the language barrier facing international travelers in Japan. We offer travel information and interpretation services in real-time by staff working from their homes through mobile terminals using CTI (Computer Telephony Integration) technology. In other words, we provide personal "concierge" services on demand over the phone. Using a mobile terminal such as your cellular phone, you can enjoy language interpretation or information services whenever you need them, wherever you are.

We have more than 70 interpreters waiting to serve you with their outstanding language skills. When you call our service, our system will search our database for the staff member best suited to your needs and situation.

JapanAid staff members go through a rigorous selection process to ensure that they are fully capable of meeting your unique needs. Most of them possess advanced degrees and certifications or vast experience in their language(s) of expertise. Our staff members also sign a strict confidentiality agreement which ensures that your sensitive information will not be comprised.

The only thing you need to do is register yourself with us, and make a reservation before you leave your country. Once you arrive in Japan, you will have your own travel guide or interpreter available over the phone on demand! You will be able to receive information on various important topics, such as transportation, directions, medical services, ticketing, dining, shopping and more...

You no longer have to rely on group package tour, travel wherever you like!

To inquire/ register for the service, please click here or call us at +81-3-5728-3575.